# Accept your company invitation Start from the invitation email sent by your company. Check the invited email address, then follow only the branch shown on your screen. ## 1. Open the invitation and check the company and email Open the full link in the latest invitation email. Check the company, inviter, role and invited email address. Contact the inviter before continuing if any detail is unexpected. ## 2. Complete the account step shown in your invitation Your next step depends on whether the invited email already has an account and whether you are signed in. Choose your situation and follow the example. ### No account yet: stay on the invitation page 1. Check that the prefilled email is the address that received the invitation. The display name is optional. 2. Set a password that meets the requirements shown, then select the joining button labelled with your company name. 3. After submission succeeds, check the joining result. If this email already has an account, choose the existing-account instructions and sign in. Creating an account independently on the login page does not accept this company invitation. ### Existing account: sign in, then return to join 1. Select Sign in to join on the invitation page. The password screen opens with your email prefilled. Check the email, enter your password and select Log In. 2. After signing in, return to the original invitation page and select Join. A successful sign-in alone does not mean you have joined the company. Not the expected result? Use Forgot password? if needed. After resetting it, start again from the original invitation email. Reopen that invitation link if sign-in does not return you to the invitation page. ### Already signed in: check that the email matches Your signed-in email must match the invited email. Select Join when they match. Go to Organization means you are already a member. #### You are signed in with another email Use Sign in as... to switch to the invited email. After signing in, reopen the original invitation link and select Join on that page. Switching accounts does not preserve the invitation URL. With Google sign-in, also select the invited email rather than a different personal account. ## 3. Check that you joined, then begin training When the product displays Welcome!, check the company and role, then select Go to Dashboard. Accepting an organization invitation also verifies your email. You do not need to wait for a separate verification email after joining. [Next for learners: find your journey and start the first stage](journey-hub.md) [Managers and authors: find your work path](creator-journeys.md) Invalid, expired or already accepted invitations Return to original invitation email and click the invitation button again. If this screen persists, contact your inviter to resend the invitation. - Expired or cancelled: ask the inviter to resend the invitation and use the newest email. - Already accepted: sign in with the originally invited account and check your workspace. Do not create another account.